Terms of Use
Last Updated: June 9, 2024
Please read these Terms of Use carefully before accessing or using any part of the Zavanoni platform available at zavanoni.world. By accessing or using the platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the platform.
1. Definitions
The following definitions apply throughout these Terms of Use:
| Term | Meaning |
|---|---|
| Platform | The Zavanoni website, web application, and all associated services accessible via zavanoni.world |
| Company | Zavanoni, the entity operating and maintaining the Platform |
| User | Any individual who accesses, browses, registers on, or uses the Platform in any capacity |
| Account | A registered user profile created to access personalized features of the Platform |
| Content | All text, images, video, audio, curricula, learning paths, course materials, and any other information made available on the Platform |
| Session | Any live or scheduled interaction between a User and an instructor, whether individual or group-based |
| Subscription | A paid or free plan granting access to specific features or Content on the Platform |
2. Acceptance of Terms
By creating an Account, purchasing a Subscription, attending a Session, or otherwise using any feature of the Platform, you enter into a binding agreement with the Company under these Terms of Use and any policies incorporated by reference, including the Privacy Policy.
If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and all references to "you" include that organization.
These Terms apply to all Users regardless of the type of access, device used, or geographic location.
3. Eligibility
To use the Platform, you must meet the following requirements:
You must be at least 16 years of age. Users between 16 and 18 years of age must have verifiable consent from a parent or legal guardian. Users under 16 years of age are not permitted to register or use the Platform under any circumstances.
You must have the legal capacity to enter into a binding contract. You must not be prohibited from using the Platform under any applicable law or regulation. You must provide accurate, complete, and current registration information.
The Company reserves the right to verify eligibility and to suspend or terminate any Account found to be in violation of these requirements.
4. Account Registration and Security
4.1 Registration
Certain features of the Platform require you to create an Account. When registering, you agree to provide truthful, accurate, and complete information. You are responsible for keeping your Account information up to date at all times.
4.2 Account Credentials
You are solely responsible for maintaining the confidentiality of your login credentials, including your password. You must not share your credentials with any third party or allow unauthorized access to your Account.
You agree to notify the Company immediately at [email protected] if you suspect any unauthorized use of your Account or any security breach. The Company will not be liable for any loss or damage arising from your failure to protect your credentials.
4.3 One Account per User
Each individual may maintain only one Account. Creating duplicate or fraudulent Accounts is prohibited and may result in immediate termination of all associated Accounts without notice or refund.
5. Platform Access and Permitted Use
5.1 License Grant
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial educational purposes related to meal planning and associated learning activities.
5.2 Permitted Activities
You may access and view Content made available to you under your Subscription. You may participate in Sessions for which you have enrolled. You may use interactive tools and features provided within the Platform for personal learning. You may download or print Content only where an explicit download option is provided by the Platform.
5.3 Prohibited Activities
You must not use the Platform for any unlawful, harmful, or unauthorized purpose. The following activities are strictly prohibited:
Copying, reproducing, distributing, republishing, transmitting, or commercially exploiting any Content without prior written authorization from the Company. Attempting to gain unauthorized access to any part of the Platform, its servers, databases, or connected systems. Reverse engineering, decompiling, disassembling, or otherwise attempting to derive source code from the Platform. Uploading, transmitting, or distributing malicious code, viruses, or any software intended to harm or disrupt the Platform or its Users. Impersonating any person or entity, including instructors or Company personnel. Engaging in any conduct that harasses, threatens, or intimidates other Users or instructors. Using automated tools such as bots, scrapers, or crawlers to extract data from the Platform. Interfering with or disrupting the integrity or performance of the Platform or its infrastructure. Circumventing any access controls, paywalls, or technical protection measures. Sublicensing, selling, renting, or otherwise transferring access to your Account or Subscription to any third party.
6. Content and Intellectual Property
6.1 Company Content
All Content available on the Platform, including but not limited to course materials, meal planning curricula, learning path structures, instructional videos, graphics, text, and software, is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.
No Content may be reproduced, modified, distributed, or used for commercial purposes without the Company's express written consent.
6.2 User-Generated Content
If the Platform allows you to submit, upload, or share content such as notes, feedback, forum posts, or responses, you retain ownership of that content. However, by submitting such content, you grant the Company a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, store, display, reproduce, and distribute that content solely for the purpose of operating and improving the Platform.
You represent and warrant that any content you submit does not infringe the intellectual property rights of any third party, does not contain defamatory, obscene, or unlawful material, and complies with these Terms in all respects.
The Company reserves the right to remove any user-generated content at its sole discretion without prior notice.
6.3 Feedback
Any suggestions, ideas, or feedback you voluntarily provide regarding the Platform may be used by the Company without restriction, attribution, or compensation to you.
7. Sessions and Learning Interactions
7.1 Session Conduct
When participating in live or scheduled Sessions, you agree to behave respectfully toward instructors and other participants. Disruptive, offensive, or inappropriate conduct during Sessions may result in immediate removal from the Session and suspension of your Account.
7.2 Recording of Sessions
Sessions may be recorded by the Company for quality assurance, platform improvement, and educational archiving purposes. You consent to such recording by participating in any Session. You must not independently record, capture, or distribute any Session content without prior written consent from the Company.
7.3 Session Availability
Session schedules are subject to change. The Company will make reasonable efforts to notify Users of cancellations or rescheduling in advance but does not guarantee uninterrupted Session availability.
8. Subscriptions, Payments, and Refunds
8.1 Subscription Plans
The Platform may offer various Subscription tiers with differing levels of access to Content and Sessions. Details of available plans, including pricing, are displayed on the Platform and are subject to change with reasonable notice.
8.2 Payment Obligations
By purchasing a Subscription, you authorize the Company or its payment processor to charge the applicable fees to your designated payment method. All fees are stated in the applicable currency and are inclusive of any applicable taxes unless otherwise indicated.
Failure to complete payment will result in restricted or suspended access to paid features.
8.3 Renewals and Cancellations
Subscriptions may renew automatically at the end of each billing period unless you cancel prior to the renewal date. Instructions for cancellation are available within your Account settings. Cancellation takes effect at the end of the current billing period, and access to paid features continues until that date.
8.4 Refund Policy
Refund eligibility is determined on a case-by-case basis in accordance with the Company's refund guidelines published on the Platform. The Company is not obligated to issue refunds for partial use of a Subscription period, completed Sessions, or Content already accessed, except where required by applicable consumer protection law.
9. Privacy and Data
Your use of the Platform is also governed by the Company's Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, processing, and use of your personal data as described therein.
The Company implements reasonable technical and organizational measures to protect your personal data. However, no transmission over the internet or electronic storage method is fully secure, and the Company cannot guarantee absolute security.
10. Third-Party Services and Links
The Platform may contain links to third-party websites, tools, or services. These links are provided for convenience only. The Company does not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party service.
Your use of any third-party service is at your own risk and subject to that service's own terms and conditions. The Company is not liable for any loss or damage arising from your interaction with third-party services.
11. Disclaimers and Limitation of Liability
11.1 No Warranties
The Platform and all Content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. The Company does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. The Company does not warrant the accuracy, completeness, or suitability of any Content for any particular purpose.
Educational Content related to meal planning is provided for informational and learning purposes only and does not constitute professional nutritional, medical, or dietary advice. Users should consult qualified professionals before making decisions based on Content accessed through the Platform.
11.2 Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of data, loss of revenue, loss of goodwill, or business interruption, even if the Company has been advised of the possibility of such damages.
The Company's total cumulative liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount paid by you to the Company in the twelve months preceding the event giving rise to the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your violation of these Terms, your submission of any content to the Platform, or your infringement of any third-party rights.
13. Termination and Suspension
13.1 Termination by You
You may terminate your Account at any time by contacting the Company at [email protected] or through Account settings where available. Termination does not entitle you to any refund of fees paid unless otherwise specified in the refund policy.
13.2 Termination by the Company
The Company reserves the right to suspend or permanently terminate your Account and access to the Platform at any time, with or without notice, if you violate these Terms, engage in conduct harmful to other Users or the Platform, fail to pay applicable fees, or if required to do so by applicable law.
13.3 Effect of Termination
Upon termination, your license to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination - including intellectual property, limitation of liability, indemnification, and dispute resolution - shall continue to apply.
14. Modifications to the Platform and Terms
14.1 Platform Changes
The Company reserves the right to modify, suspend, or discontinue any feature or aspect of the Platform at any time without liability to you. The Company will make reasonable efforts to communicate significant changes in advance.
14.2 Changes to These Terms
The Company may update these Terms of Use at any time. The revised Terms will be posted on the Platform with an updated effective date. Your continued use of the Platform after any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue use of the Platform.
15. Governing Principles and Dispute Resolution
These Terms are intended to be interpreted in a fair and balanced manner consistent with good faith commercial practices applicable to digital education services operating internationally.
In the event of any dispute arising from or relating to these Terms or your use of the Platform, the parties agree to first attempt resolution through direct communication. You may contact the Company at [email protected] to initiate this process. The Company will endeavor to respond to all formal disputes within a reasonable timeframe.
If direct resolution is not achieved, either party may seek resolution through binding arbitration or other appropriate dispute resolution mechanisms as determined by applicable law. Nothing in this section limits either party's right to seek emergency injunctive or equitable relief where necessary to prevent irreparable harm.
16. Accessibility and Language
The Platform is designed to serve an international audience. These Terms of Use are written in English, which is the controlling language for all interpretive purposes. Translations of these Terms, if provided, are for convenience only and do not modify the English version.
The Company is committed to making the Platform accessible to users from diverse backgrounds and regions. If you require assistance understanding any aspect of these Terms, please contact the Company at [email protected].
17. Severability and Entire Agreement
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a competent authority, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy and any additional terms applicable to specific features or Subscriptions, constitute the entire agreement between you and the Company regarding your use of the Platform and supersede all prior agreements, representations, or understandings on the same subject matter.
18. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please contact the Company using the details below:
| Contact Method | Details |
|---|---|
| Company Name | Zavanoni |
| Website | www.zavanoni.world |
| [email protected] | |
| Phone | +62 822-1315-7057 |
| Mailing Address | Jl. Bunga Raya No.96, Asam Kumbang, Kec. Medan Selayang, Kota Medan, Sumatera Utara 20135, Indonesia |
The Company will make reasonable efforts to respond to all inquiries within a timely manner during standard business hours.